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Privacy Policy  

This is our guarantee that any information you should choose to register with us will be treated with the strictest confidence.

It is our policy that we DO NOT send promotional emails. We feel that if you need a part, you will contact us. If you would like to feel closer to us try Facebook.

We will not share, sell, swap or use in any other way your personal details, other than to complete transactions with eurocarcare.net 

Cookies

When logging onto Eurocarcare.net we do use cookies. This is purely in order to recognise users navigating from page to page, storing the contents of their shopping basket, and enabling them to complete the checkout flow. We utilise your personal information for nothing at all other that to complete you transaction. Furthermore we do not share any of your information with anybody. Unless you try to defraud us. In which case we will share your details with the appropriate authorities.

Feedback

We do consider feedback an essential part of the transaction process. To that end we will contact you at your supplied contact email address via eKomi (our feedback partners) shortly after the transaction. You will be given the opportunity to comment on our service should you so wish. This is entirely optional, and will be the final contact from us or ekomi with regard to that transaction, unless there is an issue that triggers remedial action. This will occur if feedback received indicates that our performance was less that adequate. We publish 100% of our feedback no matter what. If feedback is not as good as we would like, we will comment to either explain a situation or apologise for any shortcoming in our service. But, we take all comments seriously. Ideally, if you have an issue, we would of course prefer that you contact us first, and give us the opportunity to put things right.

Your money and security

We invest money in protecting yours. You'll probably not notice, but at checkout you will be handed over to those fine people at Paypal who will quickly and efficiently handle your payment transaction whether you'll be paying by Paypal or card. This will happen behind the scenes for a seamless purchase experience. In addition our servers are all Thawte certified, which means all your personal information is buried underground, lead-lined and concreted in.

Please note that we do NOT store credit/debit card numbers, nor do we share your financial details with any third parties.

We endeavour to ensure that our processes cause no reason for concern. If of course you suspect anything is amiss, do contact us.

We accept most major credit & debit cards, Paypal or bank transfer. If you are particularly security conscious we will be more than happy to see you in person and take your cash in exchange for the goods of your choice. If you are really lucky we may even run to a cup of Little Mick's dreadful coffee.

 

Dealer only part? - Definitely not. From a little piece of trim to a yaw sensor. A body computer to a gear knob. We can help. We scour Europe for the best prices on genuine boxed parts and and selected top quality alternatives. If we don't have stock we are happy to place a special order for you. We source parts that you cannot find at your local motor factor or spares outlet, but we also stock some pretty normal stuff too. Many of our stock lines are not even carried by your local main dealer. And what's more if we ain't got it, and it's still available, we will certainly get it in for you. As a bonus it will be cheaper*. Give us a call and order by phone, or drop us a line and we will set it up on line for you. We realise not everyone works office hours. Not everyone is on GMT. So whatever it takes, we'll do it. *excludes some overnight VOR orders

 

Caring about you -  We only supply parts that are approved and have passed stringent quality and safety testing such as TüV  ISO9001 & TS16949 . We never supply alternative parts that do not meet or exceed our exacting standards. Also, we test products in our own busy workshop before offering parts for sale through our webshop to ensure ease and quality of fit. Every part is fully guaranteed and has the Eurocarcare seal of approval thus ensuring your continued comfort and safety.

 

Caring about your car - The installation of cheap parts will undoubtedly save you money initially, but in the long term can prove more expensive.
Consider: Time wasted due to poor fit. Premature failure and returning parts because of incorrect cataloguing. With quality parts, your car will perform correctly and continue to serve you well for many years.

 

Caring about your pocket - Despite our high standards of quality, we continually strive to bring you savings across our whole range. We think you will be impressed by our discounts on fully guaranteed genuine boxed parts and OE quality parts alike.

 

Why  pay main dealer prices?  Contact us today for a no obligation quote.

Little Mick & Big Mick will be available to answer any parts queries you may have. Feel free to contact us by whatever means suits you, or better still, why not drop in for a coffee? In this era of internet anonymity we offer complete transparancy and our personal guarantee of satisfaction. Welcome to our world

 
 

 

 

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