ONLINE ENQUIRIES WILL NOT BE POSSIBLE
between the dates of: Thursday 19th September and Monday 21st October
PLEASE PHONE 01332 345869 - +441332345869
Our shop & workshops in Derby UK are open as usual
This is our guarantee that any information you should choose to register with us will be treated with the strictest confidence.
It is our policy that we DO NOT send promotional emails. We feel that if you need a part, you will contact us. If you would like to feel closer to us try Facebook.
We will not share, sell, swap or use in any other way your personal details, other than to complete transactions with eurocarcare.net
We do consider feedback an essential part of the transaction process. To that end we will contact you at your supplied contact email address via eKomi (our feedback partners) shortly after the transaction. You will be given the opportunity to comment on our service should you so wish. This is entirely optional, and will be the final contact from us or ekomi with regard to that transaction, unless there is an issue that triggers remedial action. This will occur if feedback received indicates that our performance was less that adequate. We publish 100% of our feedback no matter what. If feedback is not as good as we would like, we will comment to either explain a situation or apologise for any shortcoming in our service. But, we take all comments seriously. Ideally, if you have an issue, we would of course prefer that you contact us first, and give us the opportunity to put things right.
Your money and security
We invest money in protecting yours. You'll probably not notice, but at checkout you will be handed over to those fine people at Paypal who will quickly and efficiently handle your payment transaction whether you'll be paying by Paypal or card. This will happen behind the scenes for a seamless purchase experience. In addition our servers are all Thawte certified, which means all your personal information is buried underground, lead-lined and concreted in.
Please note that we do NOT store credit/debit card numbers, nor do we share your financial details with any third parties.
We endeavour to ensure that our processes cause no reason for concern. If of course you suspect anything is amiss, do contact us.
We accept most major credit & debit cards, Paypal or bank transfer. If you are particularly security conscious we will be more than happy to see you in person and take your cash in exchange for the goods of your choice. If you are really lucky we may even run to a cup of Little Mick's dreadful coffee.