Please be sure that you are available to accept deliveries from DPD. Use the tracking information supplied.
If your delivery cannot be made your order WILL be returned to us. You will be refunded less the carriage charge, but you will need to repurchase and you WILL be charged again for delivery. These are difficult times and all carriers are under massive stress. As you can imagine those of us that are self isolating rely heavily on deliveries. Let's make their job as easy as possible. Thank you
Probably why you are here right now. What a pain they are. They tend to cause more problems than anything else. Generally either the key goes missing, or more often becomes damaged. Damage is mostly inflicted a by using an air wrench to remove the locking bolt instead of loosening or tightening them by hand.
Replacement keys are available to order, but only through a main agent who will not supply unless an original vehicle log book and proof of identity is supplied. This is awkward enough when the car is in the UK, let alone on the other side of the planet.
Because it usually takes a week or so for the key to turn up, alternative measures are taken to get the car back on the road. This entails getting rid of the locking bolts and replacing them with normal ones. I cannot remember the last time someone had wheels stolen in the UK, probably because 95% of cars have alloy wheels fitted as standard these days. So, the chances of theft is pretty minimal. If you are interested in taking that route, we can supply the correct bolts for you. If you are not sure which ones will suit your car, just drop us a line or give us a call.
We have implemented a night shift for our online sales operation. This means that orders will only be transported by DPD & TNT. Orders will be picked and packed the evening of ordering after office hours, and shipped the following day.