Due to quarantine measures we are implementing a night shift for our online sales operation. This means that orders will only be transported by DPD & TNT. Orders will be picked and packed the evening of ordering after normal hours and shipped the following day.
Please allow an extra day for delivery
We apologise for any inconveniece caused
DPD Deliveries - ONE ATTEMPT ONLY !
Please be sure that you are available to accept deliveries from DPD. Use the tracking information supplied.
If your delivery cannot be made your order WILL be returned to us. You will be refunded less the carriage charge, but you will need to repurchase and you WILL be charged again for delivery. These are difficult times and all carriers are under massive stress. As you can imagine those of us that are self isolating rely heavily on deliveries. Let's make their job as easy as possible. Thank you
What does it mean to you and your car?
In October 2003 European Union Legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' (in short 'BER').
This legislation changes the way cars may be serviced and repaired and gives motorists a lot more freedom in their decision as to who should look after their cars. Before BE, it was very difficult to have cars, which were still covered by the manufacturer's warranty, serviced anywhere except a franchised dealer. Now motorists can use any garage of their choice to service their cars without invalidating the manufacturer's warranty.*
The latest revision of the BER introduced four 'freedoms' that are aimed at safeguarding free competition in the entire market for vehicle spare parts, service and repair. They affect the way in which the parts distributor can act in the market.
This means: Anyone with a legitimate need for technical information - parts manufacturers - remanufacturers - distributors - factors - garages - technical publishers - security companies - will have to right of access to it in a usable form and at a reasonable cost (the same cost as charged to anyone within the VAs network)
The new BER also introduces certain definitions of importance to the independent aftermarket. There is a new definition of 'original spare parts' and 'matching quality parts' that is based on the quality of the component. This definition can be used:
Where parts used are of the same quality as the component used for the assembly of a motor vehicle.
The new definition identifies 'original spare parts' in the following ways: Parts produced directly by the vehicle assembler. Components produced by the OE-supplier and branded with the logo(s) of the vehicle manufacturer and the parts manufacturer/supplier; Technically identical parts produced by the parts supplier, branded with his own logo and sold to the independent aftermarket. Spare parts of 'matching quality' identifies parts in the following way: 'Spare parts made by any undertaking which can certify at any moment that the parts in question match the quality of the components which are or were used for the assembly of the motor vehicles in question.'
An interesting point is that if the manufacturer himself offers spare parts of differing quality (e.g. an 'economy' line), he cannot prohibit its contractual partners (i.e. dealers and authorised repairers) from buying spare parts of the same quality from the independent market. The BER also covers service and maintenance during the warranty period and prohibits vehicle manufacturers' warranties from including conditions requiring that: All normal maintenance be provided within the vehicle maker's network, All parts used must be the VA's "original spare parts" The European Commission declared that such clauses in a warranty document would represent 'an unjustified restriction for the consumer!'
The ADF have written confirmation from OFT that:
Note: This information is intended to introduce interested parties to the topic of the BER. It should not be taken as a definition of the law or proposed laws. *Subject to certain conditions
EU commissioner: Better access to technical information.
For some years now car makers and independent workshops have been discussing to what extend the workshops can get access to the car producers technical data.
The EU commission supports further and easier access for free and independent workshops to this technical information.
In a recent report, the EU commissioner for the single market concludes that there still are significant room for improvements regarding this.
The vehicles are constantly getting more and more complex. Increasingly numbers of spare parts and enhanced use of electronics makes it even more important for independent workshops to get access to repair the vehicles properly. The same applies to manufacturers of spare parts and tools and the need to know specifications. Even road service companies need to know how to handle different break-down or service situations in the right way.
In general, car makers have become better in sharing this information but still some issues to solve – especially access via websites with the technical data.
One of the main arguments for the EU is that all together this will secure competition and better prices and services for the consumers, which is the main intention with the so-called RMI regulations (Repair and Maintenance Information).
The battle continues, with manufacturers continually creating ways to protect their investments.