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Privacy Policy  

This is our guarantee that any information you should choose to register with us will be treated with the strictest confidence.

It is our policy that we DO NOT send promotional emails. We feel that if you need a part, you will contact us. If you would like to feel closer to us try Facebook. But we do not promote parts on there either. Just the odd announcement and the occasional cat video

We will not share, sell, swap or use in any other way your personal details, other than to complete transactions with eurocarcare.net 

Cookies

When logging onto Eurocarcare.net we do use cookies. This is purely in order to recognise users navigating from page to page, storing the contents of their shopping basket, and enabling them to complete the checkout flow. We utilise your personal information for nothing at all other that to complete you transaction. Furthermore we do not share any of your information with anybody. Unless you try to defraud us. In which case we will share your details with the appropriate authorities. 

Feedback

We do consider feedback an essential part of the transaction process. To that end we will contact you at your supplied contact email address via eKomi (our feedback partners) shortly after the transaction. You will be given the opportunity to comment on our service should you so wish. This is entirely optional, and will be the final contact from us or ekomi with regard to that transaction, unless there is an issue that triggers remedial action. This will occur if feedback received indicates that our performance was less that adequate. We publish 100% of our feedback no matter what. If feedback is not as good as we would like, we will comment to either explain a situation or apologise for any shortcoming in our service. But, we take all comments seriously. Ideally, if you have an issue, we would of course prefer that you contact us first, and give us the opportunity to put things right.

Your money and security

We invest money in protecting yours. You'll probably not notice, but at checkout you will be handed over to those fine people at Paypal who will quickly and efficiently handle your payment transaction whether you'll be paying by Paypal or card. This will happen behind the scenes for a seamless purchase experience. In addition our servers are all Thawte certified, which means all your personal information is buried underground, lead-lined and concreted in.

Please note that we do NOT store credit/debit card numbers, nor do we share your financial details with any third parties.

We endeavour to ensure that our processes cause no reason for concern. If of course you suspect anything is amiss, do contact us.

We accept most major credit & debit cards, Paypal or bank transfer. If you are particularly security conscious we will be more than happy to see you in person and take your cash in exchange for the goods of your choice. If you are really lucky we may even run to a cup of Little Mick's dreadful coffee.