Reviews & Feedback
If you make a purchase with us on-line, eKomi the reviews people will shortly contact you on our behalf to find out how we did. Of course this is completely optional and we don't expect everybody to be bothered. However if you do we thank you.
If you made a purchase by phone and feel the need to comment, or you made a purchase online but would prefer anonymity, this is for you:
"Once again Big Mick and Euro Car Care have gone beyond the call of duty in their superior customer service! We (both Mick and ourselves) were unfortunately the victims of the Ransom Ware virus that hit TNT and our delivery was "lost in transit" between the UK and NZ. Instead of making me wait for the lost goods to turn up (if ever?) Mick promptly shipped replacement parts to put things right. None of this was their fault (or indeed TNTs). I can't recommend these guys enough....totally trustworthy and helpful.
Graeme, Tauranga, NZ"
Mick was very helpful from the start. I would recommend any one to use this company. I received my part on the day he said I would get it. Every one has to try mick he a great chap. Well done to you all.
Joseph - Yardley UK
Wonderful! You guys are amazing!!
Thank you Mick for all your help. Your customer service is excellent!
Angela - Tasmania
Excellent service ! Great discount -75% on a part that I could even find in other websites. I received it in perfect conditions the next day in Switzerland. Keep on the good work guys !"
Have a great day and thanks again.
Alex - Switzerland
I want to thank you for your efforts in obtaining the right part for my Citroen. I believe the service provided was first class and I would recommend your company to other car owners.
Once again thank you for your service.
All the best,
Linton - Australia
I have spent a number of years in the automotive repair industry in New Zealand. I have purchased on four occasions this year and each time I have been well satisfied with the prices and service shown to me! This kind of consistency of service is rare in the retail world. I get better prices and service from you Gents than people I have used over the years here in New Zealand. That consistency of service comprises of prompt replies to e-mails , great prices ( VAT Zero rated ) on OEM parts and concise feedback, with consistent communication if special parts are taking time, plus I get the parts I need in a timely fashion 4 to 7 days, add to this they are the correct ones! This all collectively adds up to a professional and seamless delivery of service. Thanks Gents and keep up the excellent work!! Much Thanks Indeed
Dave - New Zealand
I just wanted to let you know my part arrived at my place in Australia yesterday!!! If I had ordered it in Australia I would have been amazed it turned up this quickly. You guys are stars and that was an amazingly simple and successful experience. Thank you so much. I am so excited about having the air conditioning in my car working again.
Thanks!!! Robyn - Australia
I found this site by accident or whilst trying to find somewhere in UK that sold Peugeot parts as in NZ the prices supplied are horrendous ! Telephoned the company then placed order on line and again telephoned as had a question-spoke to Big Mick. From beginning to end and receiving product which probably took a little longer due to Easter and Public holidays I can not rate this company highly enough - professional, efficient, pleasant and so easy to deal with It made the whole experience so worthwhile and my bank balance so much better. You guys are truly amazing with a great sense of humour and I will have no hesitation in contacting you again should the need arise.
Thank you so much Fidelma - New Zealand - Aotearoa - The land of the long white cloud !!!
Just a quick note to say how impressed I have been with your companies total service along with DHL transport on the arrival of our ordered item in three working days to New Zealand. I really appreciate the fantastic service and still I managed to save approx 30% on the local dealership price.
Philip - Auckland NZ